Frequently asked questions
The short version of how ordering from Babanuj works. Anything not covered here — contact us and a human answers.
Shipping, returns & ordering
How much is shipping — and when is it free?
Free U.S. shipping over $75. Orders under $75 ship at the carrier rate shown at checkout.
How long does delivery take?
Orders ship from Houston, Texas within 0–1 business days and typically arrive in 2–4 business days anywhere in the United States.
What is your return policy?
Returns are accepted within 30 days of delivery by mail. Return shipping is paid by the customer. Start a return from the Returns link in the footer.
Why does checkout go to checkout.babanuj.com?
That is our secure Shopify-hosted checkout. Your cart, payment, and order status all run on checkout.babanuj.com by design — it is the same store.
What is Babanuj?
Babanuj is a Middle Eastern pantry marketplace: baklava and sweets, dates, coffee and drinks, and grocery staples from brands we import and stock ourselves.
Do you sell wholesale or to foodservice?
Yes — use the Wholesale or Foodservice links in the footer to email us and we will reply with a line sheet.
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